Privacy Policy

Providing personal information is voluntary, but certain details are required to process wholesale purchases and provide our services. By using this website or submitting your information, you agree to our Privacy Policy. All payments are processed securely through third-party providers. We do not store, sell, rent, or share your payment details or personal information.

Our Website Policies and Terms & Conditions may be updated from time to time. Any changes will take effect once posted on the website.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to the Fashion Rerun Wholesale website
• Registered wholesale customers and business buyers
• Bulk purchasers, resellers, thrift stores, and vintage retailers
• Users interacting with us through marketing, email, or social media

This policy should be read together with our Terms & Conditions and Website Policies, which may be updated periodically.

2. Information We Collect

A. Information You Provide to Us
When you register, place a bulk order, contact us, or subscribe to our communications, we may collect:

• Contact Information: Name, business name, email address, phone number, etc.
• Account Information: Login credentials, wholesale account details
• Order & Transaction Information: Products purchased, order quantities, shipping and billing addresses
• Payment Information: Payment method details (processed securely via third-party payment gateways; we do not store card details)
• Marketing Information: Newsletter preferences, survey responses, feedback
• Customer Communications: Emails, messages, inquiries, or support requests

B. Information Collected Automatically
When you use our website, we may automatically collect:

• Technical Data: IP address, browser type, device type, operating system
• Usage Data: Pages visited, navigation patterns, time spent on pages, login activity
• Location Data: Approximate geographic location based on IP address
• Preference Data: Product categories viewed, saved, or purchased

3. How We Use Your Information

We use your personal data to:

• Process and fulfil wholesale and bulk orders
• Manage your wholesale account and customer profile
• Communicate order updates, invoices, and delivery details
• Respond to inquiries and provide customer support
• Personalize your experience and product recommendations
• Send marketing communications (where consent is provided)
• Conduct analytics, market research, and business improvements
• Administer promotions, surveys, or reseller offers
• Comply with legal, tax, and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

4. Payment Security

All credit/debit card transactions are processed through secure, PCI-compliant third-party payment gateways. Fashion Rerun Wholesale does not store, process, or retain full payment card details on its servers.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements, order history, and marketing data. We aim to delete or anonymize inactive customer data within two years of the last interaction, unless legally required otherwise.

6. Deletion & Account Management

You may request deletion of your personal data or account by contacting us. Certain data may be retained where required by law or for legitimate business purposes.

7. Non-Personal & Aggregated Data

We may collect and share non-identifiable, aggregated data (such as website usage statistics) for analytics and performance monitoring. This data cannot be used to identify individual users.

8. Cookies & Tracking Technologies

We use cookies to enable core website functionality, remember preferences, and analyse site traffic. You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

9. Advertising & Analytics

We may work with third-party partners who use cookies or similar technologies. These partners operate under their own privacy policies. Fashion Rerun Wholesale is not responsible for third-party data practices.

10. Sharing of Information

Your personal information may be shared only when necessary, with authorized employees, service providers (e.g., logistics, payment processors), or legal authorities when required by law.

11. Your Privacy Rights

Subject to applicable laws, you have the right to access, correct, or request deletion of your personal data. You may also withdraw marketing consent at any time. To exercise your rights, please contact us directly.

12. Social Media & Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Your interactions on those platforms are governed by their respective policies.

13. International Data Transfers

As a global wholesale business, your data may be transferred and processed outside your country of residence. We implement appropriate safeguards to ensure lawful and secure data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. Updates will take effect immediately upon publication.